Date of Current Policy: February 2017
These terms and conditions apply to the website and all other online properties operated by conradsleep. The use of the site, including the purchase of any products is subject to the following terms and conditions. By using this site, you agree to these terms and conditions.
conradsleep uses the information that you provide us with through this site to get in touch with you and to improve the experience of the site. We do not give away you information to third party users.
All content included on this site, including images, illustrations, designs, icons, photographs, video clips and written material is the property of conradsleep. It’s not permitted to use any of this content without the allowance of conradsleep.
Registration and information
You represent and warrant that the information you provide to conradsleep upon creating an account on the site and at all other times will be complete and current.
Prices and payments
The prices for our products available for purchase through the site will be displayed to you on the site. The prices displayed are including taxes and shipping. Prices for any other sizes than displayed on the page will be communicated upon request.
The site currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards, including Visa, MasterCard, American Express and Discover, as detailed on the applicable payment screen. All our prices and monetary transactions are in AED or USD.
conradsleep provides free shipping within the UAE. Shipping costs for other regions in the Middle East and cost for international shipping are available upon request.
After the purchasing and payment process conradsleep will set up a date and time for delivery. It is your responsibility to be present or provide us with contact details of another recipient at the date and time of your delivery. If delivery can’t be fulfilled at the agreed date and time there will be additional charges for any other deliveries. conradsleep is responsible to give you notice of any changes or delays regarding the delivery through the contact details you provided us with.
For our mattresses a warranty of 5 years after the product is delivered is applicable. For our pillows we offer a warranty of 1 year after the product is delivered. The warranty applies if there is any fault in the manufacturing of the product or any flaws despite normal care and handling of the mattress or pillow.
From time to time we review these terms to ensure that they comply with applicable law. You will know if these terms have been revised since your last visit to the website by referring to the date at the top of this page.